8e88 Privacy Policy
Your personal information is very important to us. This policy provides a complete explanation of how 8e88 collects information, why it is collected, and how it is kept secure.
1 Introduction and Purpose of the Policy
8e88 operates an online gaming and betting platform for users in Bangladesh. We believe that protecting users' personal information is a fundamental responsibility. This Privacy Policy is the written commitment to that responsibility.
The purpose of this policy is to clearly inform you which information is collected — and how it is managed — when you register, log in, make a deposit, or use any service on 8e88. This policy operates as an integral part of our Terms and Conditions.
2 Scope of Information Collection
8e88 may collect the following types of information:
2.1 Information Provided Directly by You
Information you provide yourself during registration or while managing your account falls under this category:
- Full name and date of birth (for age verification — applicable to users aged 21 and above)
- Mobile number and email address
- Password (stored in encrypted form — never readable in plain text)
- Payment-related information, such as partial bKash, Nagad, or Rocket account numbers (for transaction verification)
- Any messages or information provided via live chat or email when contacting support
2.2 Automatically Collected Information
When you browse the platform, certain information is automatically recorded through technical means:
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Time spent on the site, pages visited, and click patterns
- Login and logout times and session-related information
- Behavioural data collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, 8e88 may occasionally verify information with trusted third parties. No information is sold to third parties through this process.
3 Reasons and Basis for Using Information
8e88 uses collected information only for specific and defined purposes. The main reasons for using information are listed below:
- To create, verify, and manage accounts
- To accurately process deposits and withdrawals
- To provide customer support — assistance via live chat or email
- To ensure platform security and detect suspicious activity
- To deliver relevant promotional offers and bonus information to you
- For analysis and research to improve service quality
- To comply with legal and regulatory obligations
4 Data Storage and Security Measures
8e88 uses industry-standard technology to keep your information secure. Our technical security measures include:
4.1 Encryption and Secure Connections
All data transmitted on the site is protected through SSL (Secure Socket Layer) encryption. Your password and payment information are never stored in plain-readable form.
4.2 Access Control
Only authorised staff may access your information, and only when required to carry out specific duties. All access is logged and monitored.
4.3 Retention Period
Your information is retained for as long as your account remains active, or for as long as required to meet legal obligations. When an account is closed, unnecessary information is securely deleted.
5 Sharing Information with Third Parties
8e88 never sells, rents, or transfers your personal information to third parties for any commercial purpose. However, information may be shared on a limited basis in the following situations:
- Payment processors: Relevant information may be sent to verify transactions through bKash, Nagad, or Rocket — only the information directly related to that transaction.
- Technology service providers: Trusted technology partners managing servers, databases, or cybersecurity may access limited information under contractual confidentiality terms.
- Legal authorities: We may be required by law to provide information in response to a valid order from a court or government authority.
Outside the cases listed above, your information does not leave 8e88.
6 Cookies and Tracking Technologies
Cookies are used on the 8e88 website. Cookies are small text files stored in your browser that help identify you on subsequent visits.
6.1 Use of Cookies
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: To remember your preferences (language, display settings).
- Analytics cookies: To understand patterns of site usage — without personally identifiable information.
6.2 Cookie Control
You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
7 User Rights
8e88 grants you the following rights over your information:
- Right to access: You can find out at any time what information we hold about you.
- Right to correction: You can request that incorrect or outdated information be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
- Right to object to processing: You can object to your information being used for marketing purposes.
- Right to data portability: You can request your information in a structured format.
To exercise these rights, contact our support team. We provide assistance 24/7 via live chat and email.
8 Protection of Children and Minors
All services on 8e88 are for persons aged 21 and above only. We do not knowingly collect any information from minors. If a minor attempts to create an account, that account is immediately cancelled and any collected information is deleted.
Detailed guidance on our age verification process and the protection of minors is available on the Responsible Gaming page.
9 Response to a Security Breach
Should a data security incident occur for any reason, 8e88 will notify affected users as quickly as possible and take the necessary corrective measures. Users will be advised to change their password and monitor their account transactions.
If you notice any suspicious activity on your account, please inform our support team immediately.
10 Changes and Updates to the Policy
8e88 may change or update this Privacy Policy as needed. For significant changes, registered users will be notified by email or site notification. Continued use of the platform after a change will be taken as acceptance of the updated policy.
If you have questions about any part of the policy or would like to know more about us, please visit the About Us page.
11 Contact
For any questions, requests, or complaints regarding the Privacy Policy, please contact us: