Responsible Gaming Commitment
At 8e88, we believe entertainment is best enjoyed within limits. On this page you will find out how to manage your spending and time, recognise warning signs, and get help when you need it.
Is gambling entertainment, or a problem?
Most people play at 8e88 for entertainment — much like watching a film or going to a cricket match. Starting with a set budget, accepting losses, and enjoying wins is all normal. But when gambling begins to affect other areas of life — family, work, or financial security — it is time to pay attention.
At 8e88, we want you to stay in control at all times. We have provided tools to help you set limits on your time and money. Reading our Terms and Conditions will give you a full picture of what to do in different situations.
Remember, there is no guarantee of winning a bet. All games operate with a house edge over the long term. Placing more bets in the hope of recovering lost money is never a wise decision. Never bet beyond your budget.
Key Principle: Only play with money you can afford to lose. Never bet with money set aside for bills, family savings, or borrowed funds.
Principles of Responsible Gaming
- Set a budget before you start
- Play for entertainment, not as a source of income
- Take regular breaks
- Do not play when angry or upset
- Avoid trying to quickly recover lost money
Control Tools
8e88 lets you manage your gaming experience entirely on your own terms. The tools below can be used directly from your account, or our support team can help you set them up if you get in touch.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; increasing a limit requires a waiting period of a few days.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, the site will automatically remind you to take a break.
Self-Exclusion
Block access to your own account for a set period (such as one week, one month, or longer). During this time no bets can be placed and no deposits can be made.
Loss Limit
Set in advance how much you are comfortable losing in a day or a week. When that amount is reached, the session stops automatically.
Support Connection
At any time, contact our support team directly via 24/7 live chat or email — they will help you in Bengali and English.
Account Closure
You can request permanent account closure at any time. Once closed, re-registration will no longer be possible.
Request Self-Exclusion
Fill in the form below and our support team will apply the restriction to your account as quickly as possible. You can also make the same request directly via live chat.
Your information is fully protected and is not shared with third parties, in accordance with our Privacy Policy.
Once you submit this form, our support team will be in touch.
Warning Signs
If any of the following signs appear in yourself or someone close to you, seek help without delay. These are not signs of weakness — they take courage to recognise.
- Repeatedly placing larger bets to try to recover lost money
- Hiding gambling habits from family or friends
- Being unable to stop betting despite repeated attempts
- Spending money meant for bills or daily expenses on gambling
- Using gambling to cope with stress or low mood
- Continuing to play at the expense of sleep, work, or family responsibilities
- Betting with borrowed money or by dipping into savings
- Feeling restless or irritable when unable to place a bet
Where to Get Help
You do not have to face a gambling problem alone. Getting help in a trusted setting is the most effective path. Our FAQ section has answers to more questions about responsible gaming.
8e88 Live Chat
24 hours a day, 7 days a week — reach our support team directly in Bengali or English. Full confidentiality is maintained.
Email Support
If you prefer to explain things in writing, contact us at our support email. We will respond as quickly as possible.
Talk to Family and Friends
Speak openly with people you trust. Support from those close to you makes the path to recovery much easier.
Professional Advice
Seeing a mental health professional or addiction counsellor is a courageous and effective step.
8e88's Commitment
8e88 is an entertainment platform — creating financial hardship for anyone is not our goal; it is the opposite. We actively work to identify patterns of use that may indicate a problem, and where necessary we apply restrictions to the relevant account or have our support team reach out.
Protecting minors is of the utmost importance to us. We follow a strict age verification process to ensure no one under 21 can use this platform. If there are underage members in your household, we recommend using parental control software on your device.
Details about how 8e88 operates, how player data is used, and our complaints process are provided on our About Us page.
We believe transparency is the foundation of trust. All rules and conditions are written out clearly — nothing is hidden.
Remember: Take regular breaks during play. Long sessions reduce concentration and affect judgement, making it harder to make sound decisions.
Tips: Never bet under the influence of alcohol or drugs. Stop playing when you are angry, sad, or anxious. Only make the decision to play when you are calm and in a normal state of mind.